Privacy Policy

Privacy Policy

Important: By submitting data to MS Research and Relief Fund (MSRRF) and/or using our website you give your consent that all personal data that you submit may be processed by us in the manner and for the purposes described in the following privacy policy.

This Privacy Policy describes the current policies and practices of MS Research and Relief Fund (MSRRF) with regard to Personal Data collected from you by MSRRF manually or through our website at

MSRRF is committed to protecting and respecting your privacy. This policy also sets out the basis on which any Personal Data we collect from you, or that you provide to us, will be processed by us.

The term “Personal Data” refers to personally identifiable information about you, such as your name, birth date, telephone number, email address or mailing address.

Information we collect from you

MS Research and Relief Fund (MSRRF) will collect, store and process the following data about you:

Information you give us

You may give us information about you by filling in forms at (our site) or by corresponding with us by phone, text e-mail or otherwise. This includes information you provide when you use our site, register to access our services, promote or apply for Fundraising opportunities or Volunteer opportunities via MSRRF and communicate with MSRRF or other users through the site and when you report a problem with our site.

Information we collect about you

With regard to each of your visits to our site we may automatically collect the following information:

  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet

Information we receive from other sources

We occasionally work closely with third parties (including, for example, Charity partners and like-minded organisations, sub-contractors in technical, advertising networks, analytics providers, search information providers) and may receive information about you from them.


A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Uses made of the information

The purpose for which we process Personal Data held about you may include the following:

Information you give us

We will use this information:

  • to provide you with our newsletter and information about services
  • to notify you about changes to our service;
  • to provide you with information on up and coming fundraising events
  • to provide you with information on volunteering opportunities
  • to ensure that content from our site is presented in the most effective manner for you and your computer.

Information we collect about you

We will use this information:

  • to administer our site, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • to promote and evaluate the impact and effectiveness of our services.

Your rights

You have the right to ask us not to process your Personal Data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any Personal Data to these websites.

Access to Information and Corrections

GDPR gives you the right to access information held about you. Upon receipt of your written request and enough information to permit us to identify your Personal Data, we will disclose to you the Personal Data we hold about you. We will also correct or amend any Personal Data that is inaccurate and notify any third party recipients of the necessary changes. Any access request in providing you with details of the information we hold about you will be dealt with by us without charge and within a period of 14 days.

Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to the Data Protection Officer at or by post to MS Research and Relief Fund, Benmar House, Choppington Road, Morpeth, Northumberland, NE61 2HX.

Updated 24th May 2018